Cancellation & Refund
Welcome to The Gleam Wear! We strive to provide you with high-quality products and exceptional customer service. However, we understand that sometimes things may not go as planned. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact our customer service team.
Once your return is approved, we will provide you with a return shipping label and instructions on how to proceed.
Please note that certain items such as intimate or sanitary goods cannot be returned.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Exchanges
If you would like to exchange an item for a different size or color, please contact our customer service team at [📧 thegleamwear@gmail.com , 📞+91 9717723113]. We will guide you through the exchange process and ensure that you receive the desired item promptly.
Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue as quickly as possible, whether it involves providing a replacement, issuing a refund, or offering store credit.
Non-Returnable Items
Certain types of items cannot be returned, such as intimate or sanitary goods. Please contact us if you have questions or concerns about the eligibility of your item for return.
Reach Us !!
If you have any questions or concerns about our shipping and delivery policy, please don't hesitate to contact our customer service team.
Thank you for choosing The Gleam Wear for your fashion needs!
The Gleam Wear
B-928, Shastri Nagar, North West Delhi, Delhi - 110052, India
📞+91 9717723113